Privacy Policy

Last Updated: March 1, 2026

Welcome to AddaLive ("we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using AddaLive, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our app.

1. Information We Collect

A. Information You Provide Directly

• Account Registration: Email address, username, display name, date of birth, and gender when you create an account.
• Profile Information: Profile photo, bio, and other details you choose to add.
• User Content: Audio streams, voice recordings during live sessions, text messages, comments, and chat content.
• Payment Information: When you purchase virtual coins or diamonds, we process payments through authorized payment providers. We do not store full credit card numbers. Transaction records (amount, date, item purchased) are retained for legal and accounting purposes.

B. Information Collected Automatically

• Device Information: Hardware model, operating system version, unique device identifiers (e.g., Android ID), mobile network information, and IP address.
• Usage Data: Features used, time and duration of sessions, interactions with other users, virtual currency transactions, and gifting activity.
• Log Data: Error logs, crash reports, and performance data to improve app stability.

C. Device Permissions We Request

• Microphone (Required): Used exclusively for live audio streaming and voice chat. Audio is only transmitted when you actively join or host a live room.
• Camera (Optional): Used for capturing and uploading profile photos. Not used without your explicit action.
• Storage / Media (Optional): Used to upload profile pictures or save content to your device. We access only files you explicitly select.
• Internet: Required to connect to our servers and deliver all app features.
• Notifications (Optional): Used to send you alerts about activity in your rooms and followed hosts.

2. How We Use Your Information

• To create and manage your account and profile.
• To operate and deliver live audio streaming features.
• To process virtual currency (coins and diamonds) transactions and gifts.
• To personalize content and recommendations.
• To facilitate communication between users (messages, gifts, room interactions).
• To enforce our Terms of Service and Community Guidelines.
• To detect, investigate, and prevent fraud, abuse, and security incidents.
• To analyze usage trends and improve app performance and features.
• To send service notifications (room activity, account alerts).
• To comply with applicable laws and legal obligations.

3. Virtual Currency & In-App Purchases

AddaLive offers virtual currency ("Coins" and "Diamonds") that can be purchased with real money or earned through in-app activities. Please note:

• Virtual currency has no real-world monetary value and cannot be exchanged for real money.
• All purchases of virtual currency are final and non-refundable, except where required by applicable law or our Refund Policy.
• We use secure, third-party payment processors. Your payment card details are handled by these processors and are not stored on our servers.
• Transaction records are retained for legal and financial compliance purposes.

4. Third-Party Services & SDKs

We integrate the following third-party services that may collect data as described in their own privacy policies:

• Agora.io (RTC Engine): Powers our real-time audio streaming. Agora may collect device identifiers and network data. See Agora's Privacy Policy.
• Google Firebase: Used for authentication, analytics, and crash reporting. See Firebase Privacy Policy.
• Google Play Billing: Used to process in-app purchases on Android. See Google's Privacy Policy.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share data in these limited circumstances:

• Service Providers: Trusted vendors (hosting, payment processing, analytics) who process data on our behalf under strict confidentiality obligations.
• Other Users: Your username, profile photo, and public activity (hosting a room, sending gifts) are visible to other users by design.
• Legal Requirements: When required by law, court order, or government authority.
• Safety: To protect the rights, property, or safety of AddaLive, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Specifically:

• Account data is kept until you delete your account.
• Transaction records are retained for a minimum of 5 years for financial and legal compliance.
• Chat messages and live session data may be retained for up to 90 days for safety and moderation review.
• After account deletion, some data may be retained in anonymized or aggregated form.

7. Account Deletion

You can permanently delete your account and associated personal data at any time:

• In-App: Go to Profile → Settings → Delete Account.
• Web Form: Visit our Delete Account page.
• Email: Contact us at support@addalive.com.

After deletion, your profile, content, and personal data will be removed within 30 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing of your data for certain purposes.

To exercise these rights, contact us at support@addalive.com.

9. Children's Privacy

AddaLive is not intended for children under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that a child under 18 has provided us with personal information, we will promptly delete such information. If you believe we have inadvertently collected information from a minor, please contact us immediately at support@addalive.com.

10. Data Security

We implement industry-standard security measures to protect your information:

• All data transmitted between the app and our servers is encrypted using TLS/HTTPS.
• Passwords are stored using industry-standard one-way hashing.
• Access to personal data is restricted to authorized personnel only.
• We perform regular security audits and vulnerability assessments.

No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11. International Data Transfers

AddaLive operates globally. Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws. By using AddaLive, you consent to the transfer of your information to these countries.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date and, where appropriate, providing a prominent notice within the app. Your continued use of AddaLive after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: support@addalive.com
• Website: addalive.com

Privacy Policy

Last Updated: January 26, 2026

Welcome to AddaLive. We are committed to protecting your privacy and ensuring you have a positive experience on our app and website. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

A. Information You Give Us

• Account Information: When you sign up, we verify your email address. We may also ask for your name, birthdate, and gender to create your profile.
• User Content: We collect the content you create, such as comments, and messages sent within the app.

B. Information We Collect Automatically

• Device Information: We collect information about the device you use to access AddaLive, including the hardware model, operating system and version, and unique device identifiers (e.g., IMEI, Android ID).
• Log Information: We automatically collect log information when you use our services, including the time and duration of your sessions and IP address.

C. Permissions

To provide our core features, we request the following permissions:

• Microphone: Required for live audio streaming and voice chat features.
• Camera: Required for live video streaming and capturing photos for your profile.
• Storage (Photos/Media): Required to upload profile pictures or save content to your device.

2. How We Use Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services (e.g., ensuring high-quality streaming).
• To personalize your experience (e.g., recommending authorized content).
• To facilitate communication between users.
• To detect and prevent fraud, abuse, and security incidents.
• To comply with legal obligations.

3. Data Sharing and Disclosure

We do not share your personal information with companies, organizations, or individuals outside of AddaLive except in the following cases:

• With Your Consent: We will share personal information with companies, organizations, or individuals outside of AddaLive when we have your consent to do so.
• For Legal Reasons: We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.

4. Data Retention and Deletion

We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

You have the right to request the deletion of your account and personal data. You can do this directly within the app settings or by visiting our Delete Account page.

5. Security

We work hard to protect AddaLive and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. We use encryption to keep your data private while in transit.

6. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@addalive.com